A January 2014 online forum thread appears to be the first report of Premiere Elements 12 loss of sound on numbered audio tracks and Soundtrack when narration was added to the project using the program's Narration Tool. I could not reproduce the problem in order to work on a resolution to the problem. It was suspected then that this was a "one time issue". However as time passed, the reports of this problem specific to Premiere Elements 12 began to increase. The Premiere Elements 12 to 12.1 Update does not appears to have had any impact on the situation.
ISSUE
Premiere Elements 12 loss of sound on numbered audio tracks and Soundtrack when narration is added to the project using the program's Narration Tool is not a problem encountered by all, including myself. So, how do we correct the problem for those who do run into it in their Premiere Elements 12 workflows?
SOLUTION
Solutions came from the Premiere Elements 12 users who were caught up in the issue.
One solution to the ISSUE is to create the narration clip in a free audio editor such as Audacity and then import that narration clip into the Premiere Elements 12 project with Premiere Elements 12's Expert workspace Add Media/Files and Folders/Project Assets from where the narration is dragged to the Narration Track.
It was the ID Llamadude99 who discovered how to fix the Premiere Elements 12 problem within Premiere Elements 12 without having to resort to Audacity to produce the narration instead of the Premiere Elements Narration Tool. On March 2, 2014, she wrote
I was trying different things and I went to tools to narration. I removed the mute audio before recording, then deleted the narration I previously did and then pressed undo, to bring it back and my audio returned on my video. Very strange but it worked.In May 2014 the ID Dolbaden posted with this Premiere Elements 12 problem and, after being informed of Llamadude99's fix, wrote
I spent hours trying to find a solution and in the end came up with a one similar to Llamadude99.Also in May 2014 the ID tommy_lop posted with this Premiere Elements 12 problem and, after being informed of Llamadude99's fix, wrote
What I did was to reopen the narration window remove the mute command then press the run button (not the record) then the pause and close the window. The sound had now returned to the other tracks and I still had the narration. I have repeated this a number of times and it seems to work every time.
Yes \ it does seem to work on most clips....In June 2014 the ID jsgmax posted with this Premiere Elements 12 problem and, after being informed of Llamadude99's fix, wrote confirming the Llamadude99's fix.
Actually, I think just unmuting narration, hitting play while still in the narration pane, and then hitting done has the same affect without having to do so many steps.
Many thanks to all those Premiere Elements 12 Windows and Mac users who brought the ISSUE forward and contributed resolution. Great job.
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Information as to the cause of this ISSUE will be posted in this blog post when and if it becomes available.
Update 1
In July 2014 the ID thedogs2 posted the Premiere Elements 12 problem
Using Adobe Premiere elements 12. Added sound narration. Now Sound from video recording (Audio 1) gone. Sound bar is there and nothing is turned down. Simply not audibleThis user reported the fix for that situation as
In my case, I too the microphone off-line and then stopped (cancelled) the mute box in the narrative recording, and that appears to have resolved the problem, though I had to do it again after recording more narrative.
ATR
